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Cobweb is a leading publisher of guides, factsheets and reports covering the facts, risks, opportunities and practical trading issues faced by business start ups and business owners in over 600 small business trades, professions and sectors. Our services are mainly accessed via subscription by business advisers, information professionals, enterprise support agencies, banks and business funders > Read more

Latest enterprise news and opinion from Cobweb

Raising your game by meeting client expectations

August 7th, 2014 | 1 comment Source: EnterQuest

Excellent customer service is a given these days – we all expect it. But this simply gets you into the game – it’s not enough to differentiate yourself from the competition. Customer service needs to be something much more effective, demonstrable and, above all, tangible…

How to win more business with less effort

July 25th, 2014 | 1 comment Source: EnterQuest

Consistent sales follow-up creates a predictable and profitable stream of prospects and customers that buy. However, not following up with your prospects and customers is the same as filling up your bathtub without putting the plug in…

Prospecting from home: How to prepare for battle (PART 2)

July 14th, 2014 | No comments Source: EnterQuest

You may be one of the lucky people who starts a home business with some existing clients in tow. Maybe a successful eBayer or car-booter who wants to go full-time. Or perhaps a freelancer or a sub-contractor looking for just one, major long-term contract…

Prospecting from home: How to prepare for battle

June 27th, 2014 | 3 comments Source: EnterQuest

There are many reasons why people choose to start up and run their business from home, whether it be for the flexibility, independence or reduced costs. Whatever the reason, one of the most important tasks is how to prepare yourself and make the right first impression for prospective customers…

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